Shipping
Shipping costs
Our shipping rates are:
Netherlands = €3.99
Spent more than €60? Shipping is free!
Belgium = €7.99
Spent more than €90? Shipping is free!
European Union = €9.99
Spent more than €125? Shipping is free!
Europe (outside the European Union) = €13.99
Spent more than €150? Shipping is free!
Outside Europe = €19.99
Spent more than €250? Shipping is free!
Processing your Order
All products purchased before 9:00 PM Monday to Friday will be shipped the next working day (excluding public holidays). This means that if you place an order at, for example, 8:27 PM, it will be handed to the courier the next working day. In our case this is PostNL or DHL. After handing it over to the courier, you will also receive the track & trace code.
Not Home?
If it concerns letterbox mail (for example 2 games), it can simply be delivered to the letterbox. If it concerns a larger package, the delivery person will try to deliver it to the neighbors when you are not at home. If that doesn't work, they may try it on another day or deliver it to a parcel point. You will be notified of the chosen solution and you are expected to respond in time to receive the package.
